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TIPO just released the Feedback Form for Trademark Examination Quality on November 19, 2019. The goal is to help applicants learn more about the application status and resolve questions if any, in a shorter period of time. All members of society are encouraged to utilize the service.
When filling in the form, an applicant is required to provide his/her name, email address, cell phone or land line number, subject, and content. If this has to do with a specific case, the applicant should specify the application or registration number, so as to facilitate the process. In principle, the agency in charge will send a reply within three business days upon reception of the form. In a special case or when the case relates to general principles, it might not be possible for TIPO to reply within three working days. Instead, the staff member in charge will contact the applicant by phone or email first, and then send another email to explain the follow-up dealings after discussions.
All comments on the quality of trademark examination will be carefully taken into account for improving examination work and relevant procedures. However, if the applicant wishes to register trademark or remedy deficiencies, please send the required documents according to the laws in paper copies or through the electronic trademark application system, so as to avoid any delays which may affect the applicant’s rights.
For more information (in Mandarin), please visit: